DAILY SPECIAL FARE AVAILABLE FOR SXR-DEL, DEL-SXR, SXR-IXJ IXJ SXR, SXR-IXC IXC-SXR, SXR-BOM BOM-SXR. FOR OFFLINE BOOKINGS CALL OR WHATSAPP +91 8178 69 69 63

Refund Policy

Flights:

 SOLOGO is only a service provider/facilitator, not an operator hence the cancellation policy will be but not limited as per the policies of the operator.

Beyond operator’s cancellation/amendment fee SOLOGO will attract a standard fee/service charges of 299/- and 699/- INR for domestic and international flights respectively per pax/passenger for cancellation or reschedule.

In case of the tickets marked as NON-REFUNDABLE/NON-TRANSFERABLE at the time of booking, no refunds will be done.

If your booking is made under a group fare, special fare or promotional fare it is NON-REFUNDABLE, NON-CANCELABLE & NAME CHANGE IS NOT ALLOWED

No refund will be given on the partial cancellation of flights.

In any refund case, the amount to be refunded will reflect into your bank account within 7 to 21 working days.

Insurance, donation and convenience fees are non-refundable.

In case of no show, no refund request will be entertained.

To enter correct details of flyer/passenger (Name, Age, DOJ, Departure City, Arrival City, Passport and Visa Information)  it is the sole responsibility of booking agent/Customer and the company shall not be held responsible in case of wrong bookings made by user/agents/customers.

In case of any booking done over the phone and the payment is pending, The PNR shall be canceled before 24-48 hours of departure and the Cancellation charge + if any amount liable will be attracted from the PAX. The said PAX will also be blacklisted by the Company for future trips.

 

Default Baggage Policy For Domestic Sector (Approx.):

(Baggage policy check for selected Airline is recommended before confirming your booking)

CHECK-IN BAGGAGE HAND BAGGAGE
15 KGs PER ADULT 7 KGs

Baggage Policy For INTERNATIONAL Sector Depends ON The Selected Airline(s). We recommend you to check the baggage policy before confirming your booking.

 

 

Cancellation Charges/Fee Domestic Sectors Per Passenger Per Sector (Approx.)

SOLOGO FEE 299 INR
0-6 HOURS BEFORE DEPARTURE NON-REFUNDABLE
6-120 HOUR BEFORE DEPARTURE 3650 INR
6 DAYS BEFORE DEPARTURE 3450 INR
GROUP/PROMOTIONAL/OFFER FARE(S) NON-REFUNDABLE, NON-CANCELABLE & NAME CHANGE IS NOT ALLOWED

 

Cancellation Charges/Fee International Sectors Per Passenger Per Sector (Approx.)

SOLOGO FEE 699 INR
0-6 HOURS BEFORE DEPARTURE NON-REFUNDABLE
6-120 HOUR BEFORE DEPARTURE 7500 INR
6 DAYS BEFORE DEPARTURE 7000 INR
GROUP/PROMOTIONAL/OFFER FARE(S) NON-REFUNDABLE, NON-CANCELABLE & NAME CHANGE IS NOT ALLOWED
BOARDING DENIED DUE TO ANY DISCREPANCY IN VISA/RETURN FLIGHT NOT BOOKED OR ANY OTHER CRITERIA NOT FOLLOWED TO VISIT OUT OF THE COUNTRY NON-REFUNDABLE

 

"SOLOGO" Or "AIRLINES" may amend the charges to any segment without any prior notice to the user/customer/agent/distributor. We recommend you to read our updated policies (T&C's) before booking your flight(s)

 

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